Frequently Asked Questions

Wilton Exterminating in Winter Park, FL answers your questions about our services, products and more. Don’t hesitate to contact us with your specific questions, we look forward to providing you with exceptional customer service and pest control solutions and prevention.

Q: Are the products you use safe?

Q: Is regular service necessary?

Q: What is Wilton's guarantee?

Q: What's the difference with Wilton and other services?

Q: I do it myself, why get a service?

Q: What are your service plans and prices?

Q: How can I receive a discount?

Q: Are the products you use safe?

A: While no pesticide can be considered non-toxic, or totally safe, there are some alternatives that when used properly have little adverse effect on the environment. Some of these include natural pyrethrins, Citrus extracts, desiccants (which dehydrate pests), growth regulators and baits. The EPA must approve any product used for the control of household and structural pests. Wilton takes it one-step further.

Not only do we comply with EPA regulations, we have additional criteria that our technicians follow:

Wilton’s injection and baiting systems deliver materials deep inside cracks and crevices, allowing us to use less material with better results. We also provide non-chemical solutions such as trapping, exclusion and deterrents when appropriate.

We incorporate the practice of Integrated Pest Management into our treatment plans. This means that pesticides are not always the first option in controlling unwanted pests. We work with the homeowner to design a safe plan of attack. This involves customer education as to the breeding, eating and nesting habits of common household pests, and what the customer can do to prevent infestation.

With our expertise and your cooperation, pests will find our solutions hard to defeat. For information on specific products we use, call or email us.

Q: Is regular service necessary?

A: Around 30 years ago, there were products on the market that allowed very infrequent (every few years) applications. Unfortunately, those chemicals took years to break down, contaminating the ground and water. Today, products for treating pests are designed to break down very quickly in order to avoid contamination. Florida has more regulation on this topic than many other states. As pests continue to creep into your home and yard, we will be there to make sure they stay out. Our regular service is custom to your needs and will change during the year to control pests, no matter their season. Bugs are just a reality in the climate in which we live. However, we at Wilton are confident that our program is the most effective way to maintain the pest population and give you a pest free environment.

Q: What is Wilton's guarantee?

A: Wilton is committed to complete customer satisfaction. If you are not completely satisfied with the results, or have a need arise between our regular scheduled services, we will return to service you at no extra charge.You pay for a result. Whatever we need to do to make it happen is what we do.

Q: What's the difference with Wilton and other services?

A: Wilton’s service is much more inclusive than many pest control companies. We include landscape pests and rodents in our regular service. We use several treatment methods on each service, which will be much more effective than just “a quick once around with the hose”. We have an exterior program that is unlike any other. Instead of reinforcing pests’ habits (particularly ants) of entering the home for food, we take great care to prevent intrusion on the exterior of the home. We use non-repellent pesticides around the exterior base of the home, which keeps the pests from being “locked” in the inside where they might pop up right after a treatment.

Our use of low impact solutions also set us apart from other companies as well as the availability of Extra Services like birds, gophers, lawn care, mosquito control, bed bug treatments, flea services and small animal trapping, so that all your pest control needs are met in one place.

Q: I do it myself, why get a service?

A: Convenience: Taking care of pests is our only job! We do it very well and are only a phone call away in case you have a pest emergency.

Cost: What is your time worth to you? Inferior products that are publicly available can still cost more than regular service when you consider the treatments for the many pest we treat year round.

Safety: Why does the government continue to ban the manufacture of certain pest control chemicals? Why is the pest control industry as regulated as it is? Our procedures enable us to use less materials with far superior results than limited “home based” pest control products.

Q: What are your service plans and prices?

A: Wilton offers monthly and bi-monthly (every other month) service. Most of the common household pests and landscape pests are included in our regular service.

Pricing is dependent upon house/yard size so please call for a no obligation quote over the phone or free on-site inspection.

Q: How can I receive a discount?

A: If you refer a friend, you can earn a discount.
* All promotions subject to change without notice.
**Call the office to find out more information 407-273-8105.

If you have any further safety related concerns that are not addressed above,
contact the office at: 407-273-8105